Terms of use for end-users
Last updated 29 April 2026
These terms set out the rules for end-users, viewers, and members using Money Alive Office. Please read them carefully before using the platform.
Last revised: 17.04.2026
What's in these terms
These terms tell you the rules for using Money Alive Office (our platform).
The content of our platform is provided for general information only. It is not intended to amount to advice on which you should rely. We are not authorised and regulated by the Financial Conduct Authority. You should obtain professional advice from a financial adviser that is authorised and regulated by the Financial Conduct Authority before taking, or refraining from, any action based on the content of our platform (see Do not rely on the information on our platform for further information).
Who we are and how to contact us
Money Alive Office is a platform operated by FCX Technologies Limited (We). We are registered in England and Wales under company number 09534126 and have our registered office at FCX Technologies, Department Leeds Dock, 4 The Blvd, Leeds, LS10 1PZ, United Kingdom. We are a limited company. Our VAT number is 218713314.
Please note that we are not authorised and regulated by the Financial Conduct Authority.
By using our platform, you accept these terms
By using our platform, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our platform.
We recommend that you print a copy of these terms for future reference.
Other terms may apply to you
These terms of use refer to the following additional terms, which also apply to your use of our platform:
Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our platform, you consent to such processing, and you warrant that all data provided by you is accurate.
Our Cookie Policy sets out information about the cookies on our platform.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our platform, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our platform
We may update our platform from time to time to reflect changes in our services, our users' needs, and our business priorities.
We may suspend or withdraw our platform
We do not guarantee that our platform, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our platform for business and operational reasons.
You are also responsible for ensuring that all persons who access our platform through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation.
Our platform is only for users in the UK
Our platform is directed to people residing in the United Kingdom. We do not represent that the content available on or through our platform is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify your adviser.
How you may use material on our platform
We are the owner or the licensee of all intellectual property rights in our platform and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our status (and that of any identified contributors) as the authors of content on our platform must always be acknowledged.
You must not use any part of the content on our platform for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our platform in breach of these terms of use, your right to use our platform will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on the information on our platform
The content on our platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice, for example from a financial adviser that is authorised and regulated by the Financial Conduct Authority, before taking, or refraining from, any action based on the content on our platform.
Although we make reasonable efforts to update the information on our platform, we make no representations, warranties, or guarantees, whether express or implied, that the content on our platform is accurate, complete, or up to date.
We are not responsible for sites we link to
Where our platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked sites or information you may obtain from them.
We have no control over the contents of those platforms or resources.
Third-party-generated content is not approved by us
This platform may include, or you may be sent through the platform, files, media, videos, or content uploaded by a third party (material). This material has not been verified or approved by us, and we take no responsibility or liability for it.
How to complain about content uploaded by third parties
If you wish to complain about content uploaded or sent to you by advisers, please contact us at hello@moneyalive.co.uk.
The platform is not for commercial use
Please note that we only provide our platform for domestic and private use. You agree not to use our platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not guarantee that our platform will be secure or free from bugs or viruses
You are responsible for configuring your information technology, computer programmes, and platform to access our platform. You should use your own virus protection software.
You must not misuse our platform by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our platform, the server on which our platform is stored, or any server, computer, or database connected to our platform.
You must not attack our platform via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our platform will cease immediately.
Which country's laws apply to any disputes
Please note that these terms of use, their subject matter, and their formation are governed by English law. You and we both agree that the courts of England will have exclusive jurisdiction, except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.