Fix an "access code already used" error
Last updated 29 April 2026
Every access code in Money Alive Office is single-use. If you see an "access code already used" message, you need a fresh code — a new one is generated each time you sign in.
Steps
- Go to www.moneyalive.io and enter your email address again.
- A new access code is sent to your inbox.
- Enter the new code on the sign-in screen.
Troubleshooting
| Symptom | What to try |
|---|---|
| You can't see the new email | Some clients stack messages with the same subject — expand the thread and check for the latest one. |
| The new code also says "already used" | Make sure you're using the most recent email — older codes in the stack are now invalid. |
| No new email at all | See Issues with receiving access codes. |